IDI version 26.8 is now available.  Click here for details: IDI Updates.

Reservation Details Window

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The Reservation Details window lets you cancel the detail, edit the service number, view the customer, and bulk cancel the details.

  1. From the Reservation Search Results window, select a reservation and right-click to view the details. This displays the Reservation Details window for that reservation.

    The Reservation Details window provides the following information:

    Reservation ID

    Limits the search to reservations made under this reservation identification number.

    Status

    Reservation status.

    Detail Status

    Reservation detail status.

    Inventory

    Name of the inventory.

    Inventory Item

    Item in inventory. For Service Number Inventory, it is the service number. For MIN Inventory, it is the MIN.

    Reserved Date

    Date the reservation was made.

    Expiration Date

    Date the reservation expires and the item becomes available.

    Reserved By

    Name of the user who made the reservation.

    Account Number

    Account number of the existing customer or prospect.

    Name

    Name of the subscriber associated with the account.

    Company Name

    Name of the company associated with the account.

    Street 1

    Street address of the individual or company listed as the subscriber for this account.

    Street 2

    Available for additional address information, if needed.

    City / State / Zip

    City, state, and postal zip code where the individual or company is located.

    Country

    Individual or company's country.

    Phone Number

    Contact's telephone number.

    E-mail

    Contact's E-mail address.

The Reservation Details window's submenu:

Cancel Detail

Cancels a single detail within the reservation. See Canceling Detail.

Edit Service Number

Displays the edit window for the inventoried item, so that you do not have to return to a different search to display item. The text of this menu changes, depending upon the type of item reserved. See Editing an Inventoried Service Number.

View Customer

Displays the Customer # window. Only available if the reservation is associated with an existing customer or prospect. See Viewing Customers.

The Reservation Details window's Actions button:

Bulk Cancel Details

Cancel all reservation details that are in the list. See Bulk Canceling Details.