Reprinting an Invoice Copy (to mail via USPS)

To provide a reprint of a customer's invoice via the US postal service:

1. Access the customer's invoice.

2. Click the Print icon in the upper right of the invoice.

   This displays the Reprint Invoice window.

   

   If applicable, you can check the Override Charge check box so that the customer will not be charged, or make a change to the charge amount.

   Note

   If the Charge and Override check boxes are grayed, you do not have permission to make changes.

3. Click Send to continue.

   This sends a message to OSG, and from there the copy of the invoice is mailed to the designated customer.