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Recurring/Non-Recurring Payments

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E-Pay lets you set up recurring payments for your customers. This lets you have the payment of a customer’s invoice automatically debited to a credit card or an e-check account that the customer specifies.

You can only have one recurring account for a customer. When new accounts are added, if any existing accounts are set to be recurring, you are prompted and asked if you are sure you want to make the new account a recurring account.

  • Active recurring accounts are prefaced with a blue recurring symbol, indicating that the account is an active recurring account.

  • Inactive recurring accounts are not prefaced with a symbol, but can be actively recurring starting at a later date.

  • You can change the recurring status of an account when you first set up a payment account, or when you edit account information.