You can search for either Port-In requests, Port-Out requests, or both based on the following criteria:
Port Types
Selecting a Port Type determines the kinds of Port requests returned from the search:
Port In Only returns requests dealing with service numbers being transferred to your company from another carrier.
Port Out Only returns requests dealing with service numbers being transferred from your company to another carrier.
Both returns requests dealing with both kinds of porting, depending on your other criteria.
Associated Dates
You can specify a date range for any or all of the dates associated with a port request. If no dates are specified, all requests with the selected criteria are displayed.
The Create Date is the date the port request was opened, either by receiving a port-out request from a carrier, or by creating a port-in request to be sent to a carrier.
The Initiation Date is the date the receives a response from the carrier (such as Sprint). This response includes the Port ID and the date and time the port will take place.
The Due Date is the date porting will or did occur. This date should be in the carrier's time zone.
The Last Activity Date is the most recent date any action was performed on the port request.
Assigned To
For port requests assigned to a specific person or group, click the ellipsis button. This opens the Select Users window to let you search by a user. See Selecting Users for a Search.
Port Status
The Port Status describes the current state of the port request.
Open indicates a port request has been created but not sent to the carrier. This status is used if the Initiation Date is either blank or in the future.
Pending indicates the port request was sent to the carrier, but is not completed or canceled.
Completed indicates a response was received from the carrier or a user manually changed the port request status to Completed.
Canceled indicates a response to cancel was received from the carrier or a user manually changed the port request status to Canceled.
Last Activity Type
The Last Activity Type describes the most recent action performed on a port request. The Port Type you select determines the list of activities you can choose. Selecting a Port Type of Both lists all activity types.
Service Number
The Service Number is the MDN being ported.
Account Number
The Account Number is the subscriber's account number with their previous subscriber.
User Name
User Name is the user who created the initial port request.
Order ID
The Order ID is CostGuard's order number containing the porting service line item.
Port ID
The Port ID is the unique port identification supplied by the carrier. Used only for port-in requests.
Carrier
The Carrier is name of the company the number is being ported from or to.
Time Zone
The Time Zone is the time zone associated with the service number.
Billing Information
The Billing Information is the subscriber's billing name and address. If the request is a port-in request, this information is supplied by the carrier.