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Orders and Task Plan Search

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The Orders and Task Plan Search is used as a tool for debugging Execution Plans.

To access the Orders and Task Plan Search window:

  1. From the Applications menu, select Customer Management > Orders by Task Plan Search. This displays the Orders and Task Plan Search window.

  2. Enter the desired search criteria and click Search. The search results are displayed on the Orders and Task Plan Search Results window.

    Orders and Task Plan Search Results

    The Orders and Task Plan Search Results window provides the following information:

    Plan Name

    The name of the task plan.

    CV

    A true or false value for the current version.

    Exec ID

    The execution status ID.

    Date Started

    The execution start date.

    Date Completed

    The execution end date.

    Bill Cycle

    The bill cycle status: monthly, bi-monthly, etc.

    Cust Acct Num

    The customer account number.

    Account Status

    The account status: Active, Disconnected, Suspended.

    Order ID

    The Order ID.

    Order Type

    The Order Type based on the search criteria entered.

    Order Status

    The Order Status, assembling, completed, etc, based on the search criteria entered.

    Order State

    The Order State, based on the search criteria entered.

    Change Date

    The date the order or task plan was changed, if applicable.

    Days in State

    The number of days in an order state.

    Create Date

    The creation date.

    Est Completion Date

    The estimated completion date, if applicable.

    Complete Date

    The actual completion date.

    Description

    A description of the order or task plan.

    User Name

    The user name of the person who entered the order.