You can start and monitor Workflows from the Workflows tab in the InfoCenter. This tab provides a START WORKFLOW button and lists any Workflow instances started from the Ticket.
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Initially the list will indicate No workflows for this ticket until one is actually started from the Ticket. On starting a Workflow from a Ticket, the Workflow becomes associated to that Ticket and is listed under the Workflow tab.
Permissions
Users require Start Workflow permission to start a Workflow from a Ticket.
Starting a Workflow
Clicking START WORKFLOW displays a form for selecting a Workflow to start. The drop down menu contains all Workflows of type = Ticket.
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