You can start and monitor Workflows from the Workflows tab in the InfoCenter. This tab provides a START WORKFLOW button and lists any Workflow instances started from the Customer.
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Initially the list will indicate No workflows until one is actually started for the Customer. On starting a Workflow from this tab, the Workflow becomes associated to the Customer and is listed under the Workflow tab.
Click Show More/Less to expand/collapse the Workflow view.
Clicking the Workflow name opens the Workflow module in a new tab.
Starting a Workflow
Clicking START WORKFLOW displays a form for selecting a Workflow to start. The drop down menu contains all Workflows of type = Customer.
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Permissions
Users require Start Workflow permission to start a Workflow for a Customer.