IDI version 26.8 is now available.  Click here for details: IDI Updates.

From the Customer Window

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Note

The Credit Reports tab only appears on the customer record, if Credit Scoring is enabled in your Permission Profile (under Security > Profiles > Permission Profiles > Application > CostGuard Client).

If this functionality is enabled:

  • Click Customer Search on the Customer Management toolbar.

  • Enter the desired search criteria and click Search. The Customer Search window is updated with the search results.

  • Either double-click on the desired customer or right-click the desired customer and select View Customer. The customer record is displayed.

  • Click the Credit Reports tab.

  • Right-click anywhere in the data table, select New Credit Report, and select TransUnion from the submenu. Note: Experian and Equifax are no longer supported.

    RequestCreditReport1

    Note

    You must be licensed to access a credit bureau and each credit bureau requires a separate license. The list displays only those credit bureaus that your company is licensed to access.

    This displays the New Credit Report Request window for TransUnion.

See also:

Credit Reports Tab - Customer Account Window