You can now export the content of many Customer Care grids to a CSV file. Grids that support this have an Export control in the lower right corner of the grid.
(Show Picture)
Example: Customer Search Results Grid
Clicking Export exports the grid contents to a CSV file.
(List of Exportable Grids)
Balances: Posted tab
Corporate Accounts: Tickets
Customer Notifications
Dashboard: All Assigned
Dashboard: Follow-Ups
Dashboard: Tickets
Dashboard: Workflow Tasks
Documents: Search Results
E-Pay Accounts: Recent Transactions
E-Pay Transactions
Inserts and Messages: Inserts
Inserts and Messages: Messages
Invoices
Omnisearch Results: Account/Account Information
Omnisearch Results: Adjustments
Omnisearch Results: Billing Orders
Omnisearch Results: Follow-Ups
Omnisearch Results: Journals
Omnisearch Results: Orders
Omnisearch Results: Payments
Omnisearch Results: Service Address
Omnisearch Results: Service Address/Account Information
Omnisearch Results: Workflow
Order History: Billing Orders
Order History: Orders
Service Addresses: Linked Services
Service Details: Feature SKUs
Service: Equipment Inventory
Service: Service Number History
Usage Balance: Details
Usage Notification Settings
Usage: Service Type Summary
Usage: Usage Details
Usage: Usage Discount Detail
Usage: Usage Summary
Usage: Usage Type Summary