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Editing Pricing Plans

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To edit a Pricing Plan:

  1. From the Features or Services tab, right-click on a Pricing Plan and select Edit. This displays the Pricing Plan Detail window.

    Note

    Pricing Plans cannot overlap, and therefore, a new pricing plan cannot share the same date and time as that of an existing pricing plan. It must start at least one minute after the end time of the existing pricing plan.

  2. Edit the following information as required:

    Charge

    Click to apply a charge that is different than the standard charge for this pricing plan.

    Enter the override amount and click Apply to set the charge. Reset removes the override and returns the value to the original value. Click Cancel to cancel the action.

    Note

    You may not be able to edit the override charge depending on your permissions.

    Quantity

    Enter the number of items of the current pricing plan you want to assign to the customer.

    Start Date

    Enter the date and time the pricing plan is to be in effect on the customer account. The system enters the current date by default. You can modify this date.

    The time stamp for a pricing plan is indicated on a New, Change and Disconnect Order.

    Rating & Billing uses the date and time stamp to determine which rates to use for the usage records. To eliminate a time overlap in a change order, the start time of a new pricing plan is one minute after the end time of the disconnected pricing plan. The disconnected pricing plan carries the accurate time stamp of the order and the new plan is one minute later.

    End Date

    Enter the date and time the pricing plan was disconnected from the customer account. The actual end date may be populated by a task plan.

    The end time stamp for a pricing plan is indicated on a Change and Disconnect Order.

    Billing Status

    Select the Billing Status for this pricing plan, Billing or Not Billing.

    Note

    Changing Billing Status to Not Billing does not disconnect the pricing plan.

    Apply to Service Type

    Select a service type from the drop-down list if you wish to limit the pricing plan to one service type.

    Note

    This field is only displayed if a pricing plan has been assigned at the account level.

    Provisioning Company
    (read-only)

    Name of the company, if the product is provided by a provisioning company.

    Provisioning Status

    Provisioning status, if applicable.

    Charge Cycle
    (read-only)

    Frequency of the recurring charge. A charge cycle may be weekly, bi-weekly, monthly, bi-monthly, quarterly, semi-annual, annual, once.

    USOC

    Click to apply a code that is different than the standard code for this pricing plan.

    Enter the USOC and click Apply to set the USOC. Reset removes the override and returns the value to the original value. Click Cancel to cancel the action.

    Class of Service
    (read-only)

    Further identifies the pricing plan for billing purposes. Examples are residential and business.

    Pricing Plan Attributes

    Base attributes for the specified catalog item, if applicable.

    Specification

    A link to a web site, a URL, or a pdf file.

    View Provisioning Orders

    Click to view the Provisioning Order History window.

  3. Click the When Posted tab to view the Invoice #, Invoice Date, Record No., and Final Invoice Number.

  4. Click the Notes tab to add comments, if applicable.

  5. When you are done modifying the pricing plan, click Save to save the changes.