To require a CSA check for new services
Access Admin Console > Business Rules > Local Services > CostGuardService > POS.
Select the check box: Require CSA Check on New Services and click Save.
CSA Coverage
To view CSA Coverage for a region or Zip Code:
Access Applications > Back Office Management > Coverage Information > Coverage.
Complete one or more fields and click Search to find specific coverage information.
To edit a file
Right-click to display the Edit Coverage Information window.
You can edit the Region and Coverage Indicator fields, but not the
To upload a CSA file
A CSA coverage file is a collection of geographic areas, defined by:
Zip Code
CSA Code (optional)
Coverage Indicator (optional or a designation such as full, partial, or none)
Region (optional, or a designation such as a Market)
Example
Zip Code
CSA Code
Coverage Indicator
Region
14564
Full
Finger Lakes
Zip Code is 14564 (Victor NY)
CSA Code is unassigned
Coverage Indicator is Full (This means that the entire 14564 area has coverage by the carrier)
Region is Finger Lakes (which could be the name of a Market).
To upload a file:
Access Applications > Back Office Management > Coverage Information > Coverage File Upload. This displays the Coverage File Upload window.
Click the
button and choose the appropriate file to upload.Click Upload. The Upload Progress bar displays the process. When completed, a confirmation window is displayed.
CSA Coverage Indicators
Coverage Indicators are used to describe service coverage for an area, such as Full Coverage or Partial Coverage.
Access Access Applications > Back Office Management > Coverage Information > Coverage Indicators.
To add an indicator, right-click and select New. To edit an indicator, right-click it and select Edit.
Make necessary additions or changes.
Click Save.
See also:
CSA Coverage File