CPNI Tab

Password

Follow the guidelines set by your company
(between 1 and 50 characters)

Security Question

Either select one from the drop down list, or enter one that is provided by the customer (in the second Security Question field).

Security Question Answer

Enter the answer here (limited to 80 characters)

Authorized Users

Click the Add button, enter the customer's name and phone number information in the CPNI Add Authorized User window and click OK.

To add another authorized user to this account, click Add, enter the name and phone number, and click OK.

To delete an authorized user, click the name you want to remove, then click Remove.

Authorized User Password

This is an optional field that you may use if there are additional authorized users whose ID you want to verify. The same password is used for all additional users.

SMS Number

The customer's SMS number (mobile number)

Internal Marketing

This is company specific.

External Marketing

This is company specific.