Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

IDI version 26.8 is now available.  Click here for details: IDI Updates.

Backoffice Settings

Prev Next

Back Office Settings determine many of the defaults used in Billing, Rating and Aux Info Management.

Show Picture

backofficesettingsScaled

To access a back office settings form:

  1. Under Business Rules > Backoffice Settings, select the applicable node:

    Billing

    Settings related to the billing engine.

    Discounting

    Lets you determine whether to include inactive services in an Associative discount.

    Dup Detector

    Lets you check for duplicate usage records to avoid double-billing a customer.

    Summaries

    Sets the length of time before the database connection times out.

    Tax Audit

    Lets you verify that the tax values assigned to customers are correct.

    Taxing

    Default settings in the RateBill Request Wizard for Taxing.

    CostGuard Misc

    Debug Messages and Memory Threshold settings.

    Rating

    Lets you determine which rating techniques are used during the rating of usage.

    Front Ends

    Configure front end settings.

    Loading

    Lets you determine which rating techniques are used during the loading of usage.

    Tracing

    Lets you select the tracing options to be performed during rating and billing operations.

    Paths

    Tells the system where to find and place various files.