About Negative Quantity

Negative quantity can occur when a store has a set number of products in inventory that do not add up to the same number of products that are in stock.

The system will typically prevent you from selling negative quantities unless the product has been configured to do so.

For example:

If you have 10 phones in stock in inventory, but you have 20 phones in the store sitting on the shelf, you will not be able to sell the other 10 phones that have not been added to the store's inventory.

However, if you have a retail product you wish to sell that is not in inventory, enabling  will allow you to continue the sale and the quantity of items sold will be negative (-1).

On either setup for a product, you may chose to allow negative inventory or disallow negative inventory.

Set up an inventory product (check "Is Inventory") and check the appropriate scenarios under"Allow Negative Inventory"

Enable these options not receive any items into the store and when you login to the store, sell the product and complete the sale, the item has been sold without inventory.

• The quantity, sold quantity, will be less one from the inventory bucket (-1).

• If you set up an inventory follow-up user at a store, then the user will be notified about the negative inventory.

Set up an inventory product (check "Is Inventory") and clear any selections under "Allow negative inventory"

• Do Not Receive/Adjusted in any items into store and you will not be allowed to sell this product.

See also:

Working with Retail Products