IDI Platform Version 25.3 Details

The portal view for corporate accounts has been enhanced to facilitate traversing the entire corporate structure. The Account Summary page for any parent-level account (one that has child-level accounts) has a new navigation option for viewing the corporate structure. It opens a new Corporate Account page. From there:

• For each child account that has billing-active children, you can click to view their children and traverse the corporate tree.
• A search option on the Corporate Account page lets you search by account number or customer name.
• You can change your view of Customer Portal to any descendant account. Doing this opens the Customer Portal for the selected descendant account.
• When viewing another account, you have an option to return to the original account.

Not Invoice Responsible (NIR) users will not have access to the Manage Wallet, Manage Autopay, and Make Payment pages. This restriction is in place to prevent misapplying payments, which could lead to issues requiring customer support.

Notes:

• No special installation is needed. The new functionality is available for all customers currently using Customer Portal.
• This functionality will be deployed as a Customer Portal platform system deployment in March.

This adds an endpoint to the Number Inventory Service API to update an inventoried service number. The endpoint will support a single operation: PATCH. The following minimum properties of an inventoried service number will be patchable:

• Inventory Status
• Available Date
• NRUF Sub-Category
• Is Ported-In Number
• Ported To
• Ported From
• Notes
• Inventory Groups

All business rules enforced by the client when editing an inventoried service number will be enforced by the PATCH operation.

See the Number Inventory Service API documentation in the IDI knowledge center for details.

Price matrix functionality in Desktop Client Product Management lets you vary pricing for catalog items based on zone (NPA NXX) and/or contract SKU. This functionality is now supported by the Catalog Service web API. Catalog Item Lookup and Catalog Search operations in the Catalog Service support matrix look-ups. See Catalog Service API documentation in the IDI knowledge center for details.

This adds Driver License Number as a CPNI Verification option in the CPNI Settings in Customer Care (Manage > Settings. CPNI Settings). When enabled, the Driver’s License Number field will be presented on the CPNI Authentication dialog for an account with a blank input field. This prompt works the same as other prompts – Account Password Prompt or Security Question/Answer Prompt.