Known Issues Resolved in IDI Platform Version 25.3
Known Issues Resolved in IDI Platform Version 25.3
Functional Area
PR
Description
Corporate Accounts
84804
Child accounts missing from corporate parent’s usage file
Corporate accounts have a process where child usage files are zipped and moved to their own folders, and then written out to a parent csv file. Child files would be missing from the csv file when the child usage files were deleted from the base directory before they were written out to the parent’s usage file.
The process has been updated to ensure the zipping process occurs after the supplemental file has been created to avoid this scenario.
Product Management
84854
Issues with Discount Category Config DELETE
Attempting to delete a discount category would occasionally time out before the deletion occurred depending on a customer’s data profile.
The performance around deleting a discount category has been significantly improved so that deletions can occur without error.
Retail Installment Plans
84843
Future installment tenders rarely not added to order
A Future Installment tender type is added when tendering a transaction with a retail installment plan. The purpose of this tender is to account for the remaining balance of the installment plan in the general ledger (amount not accounted for when the transaction is tendered). On rare occasions, this tender was not being added to retail transactions, causing a GL Rounding Error. This issue does not cause the transaction to fail, nor does it impact installment plan processing.
A root cause has not been determined. Logging has been added surrounding finalization of transactions with an installment plan to assist troubleshooting this issue going forward.
Retail Installment Plans
84855
Inaccurate retail installment plans due to prebilling invoice calculation errors
Prebilling invoices caused inaccuracies in installment plan data because they were incorrectly accounted for when calculating remaining payments and balances. As a result, the system recorded an extra payment whenever a prebill occurred, generating incorrect information on the Retail Installment Plans form.
Installment plan data no longer includes prebilled invoices. This improves the accuracy of remaining installments and balances, preventing incorrect actions based on inaccurate data.
Customer Portal
84877
Self Registration Login Not Honoring Subscriber’s Profile In Customer Portal, after account self-registration is complete subscribers are presented the Account Registered dialog with a Continue to Sign In link. This link did not include a parameter for profile, resulting in subscribers being sent to the login page with the default profile.
An update was made to include the profile in the link and send subscribers to the login page with the correct designated profile.
Note: This update will be deployed as a Customer Portal platform system deployment in March (not with the IDI platform 25.3 release).
