The first column in the Search Results form can provide a color-coded indication of the connection status for each customer:
a green check mark indicates an active account
a yellow check mark indicates an account with a future disconnect date
a red X indicates an account that has been disconnected
(Show Picture)
The first or second column in the form may display account status information such as in collections, invoice responsible, etc. See Customer Status Icons.
From the search results you can:
Access a customer account. To do this, either double-click the customer you wish to view or right-click that customer and select View Customer. This displays the Customer form.
Create a report. Click the Reports button, and then see Reports for details.
Sort, filter, and search the search results to help you locate a specific customer. To do this right-click on the table heading, or on a selected cell. See Working with Sort, Filter, and Find for details.
Start a new search.
Note
You will only be able to view customers based on your User Limit-To profile.
Note
The Establish Date and Disconnect Date are the actual establish and disconnect dates and times. They are not translated to the client's local time zone.