Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

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Viewing Service Agreements

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Quick access to a customer’s Service Contract(s) is available as applicable via the Services and Features page.

  • With a Service selected, on the details pane on the right, click the PDF icon associated to an Active Contract (far right column). This icon is also available on the Service Number Details page (shown when you click on the Service Number).

  • Note

    If there is no service agreement tied to the contract, the far right column is blank.

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  • With a Contract selected, on the details pane on the right, click the PDF icon labeled Service Agreement in the Contract Details. Note: If there is no service agreement tied to the contract, Not found is displayed instead of the PDF icon.

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