Unbillable Dashboard

The Unbillable History graph displays the total count of unbillable codes for each date shown. When you first open the Unbillable Dashboard, the date range for this graph is the past two weeks and the current day is the last date displayed.

Orange bars represent the number of records that spun each day in the date range. This allows you to easily spot anomalies and trends.

The blue shaded area is the total number of records in the unbillable usage database. If your unbillables are being managed on a regular basis, this should not trend upward. This gives you a guide to how effectively unbillable records are being managed.

The black horizontal line represents the "scale break line." At this point the scale changes from hundreds to 150000+. Use this when comparing the total number of unbillable usage records to what spun on a given day.

Within the Unbillable History Graph, you can

• Change the date range: Click and drag over the dates in the graph - OR - right-click in the graph and select Custom Dates - OR - click Options and select Custom Dates.

• Populate the other three graphs for a particular day: Click on the line for that day. A red vertical line denotes the date of the data displayed in the other three graphs (Count by Area, Count by Code, Count by Bill Period).

• See the total count of unbillables for a day: Hover over the column for that day.

  Note

  When changing the date range on the graph, all other filter criteria will remain the same (Area, Code, and Bill Period). Also, if you change the date range using the shortcut menu and the selected detail date falls outside of that range, then the most recent date of the new range becomes the new detail date (as noted by the red line).

The Count by Area graph shows a breakdown of the unbillable codes by the functional area where they failed validation based on selected day in the Unbillable History graph.

In the Count by Area graph, you can

• Click on an area to show just the data for the selected area. All other graphs change to reflect the selected area.

• Hover over an area to display the count for that area.

Count by Area Graph Color Code

• Derive: Light Blue

• Rate: Yellow

• Bypass: Red

• Unguidable: Dark Blue

The Count by Code graph shows a breakdown of unbillable codes by code based on the day you selected.

In the Count by Code graph, you can

• Click on a bar in this graph to update all other graphs to reflect that unbillable code.

• Hover over a bar in the graph to display the count for that unbillable code.

The Count by Bill Period graph displays the cumulative number of records that spun by bill period.

In the Count by Bill Period graph, you can

• Click on a bar in this graph to update all other graphs to show only those unbillable codes that fall in the selected bill period.

• Hover over a bill period to display the count for that period.