Tier Types

A Flat Tier Type has only one level and is used to create a flat rate discount. This tier type tells the IDI platform how much of a discount (percentage or currency) to apply. You would use this type to create a flat discount of 5% for all the factors that you selected, such as those selected in Usage Types, Service Types, Distance Types, Products, and Locations.  

If you selected Constant Amount on the Amount Type window, enter a dollar amount. Otherwise, enter a percentage.

Note

The percentage value must entered in decimal format, for example ".2" is 20%.

A Single Tier Type can have as many tiers as you want to create. The discount is based on the total number of units and is determined by the tier level that corresponds to the number of units used. For each tier level, you define the End Range (the number of units at which that tier ends) and the Amount (Percent or Currency, depending upon the Amount Type selected for this discount) of the discount for this tier.

Example: You set up the following tiers:

• Tier 1 as 1-10 minutes at 10% discount.

• Tier 2 as 11-15 minutes at 15% discount.

• Tier 3 as 16+ (input as nine "9's") minutes at 20% discount.

  The customer uses 12 minutes; therefore, the customer receives a 15% discount on all of the eligible minutes.

  (Show picture)

  

  Discount tier levels are used to set up the various percentages to create the discounts.

  End Range	Enter the ending number of units (call, minute, dollar amount or quantity). Note If this tier is not the first tier for this discount, you must enter a value that is greater than the value you specified in the End Range for the previous tier.
  Amount	If you selected Percentage as an Amount Type, enter the decimal value of the discount. If you selected Constant Amount as an Amount Type, enter that amount.

See also:

Adding Tiers

A Rolling Tier Type can also have as many tier levels as you want to create. The discount is calculated using each tier level and adding the resulting discounts together. For each tier level, you define the End Range (the number of units at which that tier ends) and the Amount (Percent) of the discount for that tier. The tier's begin and end ranges are based upon the tier units you selected - Currency or Minutes.

Notes:

• Eligible Factors do not apply to Rolling tiers.

• Tiered Group Discounts cannot have a Tier Type of Rolling.

  Example: You set up the following tiers:

  • Tier 1 as $1-$10 at 10% discount

  • Tier 2 as $11-$15 at 15% discount

  • Tier 3 as $16+ (input as nine "9's") at 20% discount.

  The customer uses $14 worth of usage; therefore, the customer receives the following discounts:

  • 10% discount on the first $10

  • PLUS a 15% discount on the next $4.

    The Volume Units you specified in the Tier Units window dictates which units to count towards the discount.  

    (Show picture)

    

    Discount tier levels are used to set up the various percentages to create the discounts.

    End Range	Enter the ending number of units (call, minute, dollar amount or quantity). Note If this tier is not the first tier for this discount, you must enter a value that is greater than the value you specified in the End Range for the previous tier.
    Amount	If you selected Percentage as an Amount Type, enter the decimal value of the discount. If you selected Constant Amount as an Amount Type, enter that amount.

See also:

Adding Tiers