Test Epson Receipt Printer/MICR Reader Installation Instructions

Version: 1.0

Last Updated: March 2014

Install Files:

Supported Versions:

• TM-T88III

• TM-T88IV

• TM-T88V

• TM-U220B

• TM-U220D

• TM-H2000

Installation Overview

Please follow the instructions below to install and configure one of the following Epson receipt printers or receipt printer/MICR reader combination devices for use with CostGuard and a cash drawer (if desired):

Receipt Printer

TM-T88III, TM-T88IV, TM-T88V, TM-U220B, TM-U220D

Receipt Printer/MICR Reader

TM-H2000

IMPORTANT:

All installation steps should be completed prior to the commencement of software configuration. For troubleshooting assistance please contact IDI.

IMPORTANT:

Prior to beginning this install the machine MUST have the following installed:

• Microsoft .NET 2.0 (or greater) Framework

• Microsoft POS for .NET 1.1 (or greater) Framework

• CostGuard client

It is also recommended that you uninstall any printer drivers or software previously installed on the machine to prevent compatibility issues.

Printer Software Installation

• Copy the TM-Series Printers folder onto the register and unzip.

  IMPORTANT:

  The files must be saved locally, not on a shared network drive.

• Open a command prompt and navigate to the TM-Series Printers folder.

  IMPORTANT:

  For Windows Vista, 7 or greater, right click on the command prompt and select Runasadministrator.

  

• Execute the Epson TM-Series Printers batch file to install the needed OPOS drivers.

• From the Epson OPOS ADK Wizard Welcome screen, click Next.

  

• From the Information screen (if displayed), click Next.

  

• From the Software License Agreement screen, select ‘I accept the terms of the license agreement’ and click Next.

  

• From the Select Registry File screen, select the No registry file option and click Next.

  

• From the Setup Type screen, select the User option and click Next.

  

• From the Start Copying Files screen, click Next.

  

• From the Port selection screen, select the checkbox matching the connection type of the printer and click Next.

  IMPORTANT:

  The selection should be either Serial port, Parallel port or USB port. CostGuard does not support Ethernet port integration.

  

• The Setup Status screen is displayed and the setup program will install the necessary files.

  

• From the InstallShield Wizard Complete screen, uncheck Display the release notes and click Finish.

  

Software Configuration

Printer Configuration

• Log off of Windows and reboot the register. Upon reboot completion, plug the TM-Series printer into an available port on the register.

• Open the SetupPOS program installed with the Epson drivers. This should be available from the Start Menu or at the following location, assuming all defaults were used:

C:\Program Files\OPOS\Epson2\SetupPOS.exe for 32-bit machines or

C:\Program Files (x86)\OPOS\Epson2\SetupPOS.exe for 64-bit machines

• From the EPSON OPOS ADK screen, expand the Device tree, right-click on POSPrinter and select Add New Device…

  

• From the Add New Device screen, choose one of the following printer models from the Select Device Name drop-down list:

  • TM-T88III

  • TM-T88IV

  • TM-T88V

  • TM-U220B

  • TM-U220D

  • TM-H2000

  

• From the Add New Device screen, select the appropriate model from the Select detailed model drop-down list and click Next.

  Note:

  If multiple options are shown, select the model that corresponds to the type of printer connection being used – U for USB connect, P for Parallel connection and S for Serial connection (e.g. the TM-88IV model with a USB connection might appear as TM-88IVU).

  

• To verify if the install was successful, click CheckHealth Interactive and follow the steps presented.

  Note:

  If you are using a cash drawer with the printer then you will need to select it from the Port is being used by drop-down list.

  

• When done, click Finish.

  

MICR Configuration

IMPORTANT:

The following section only applies to TM-H2000 devices. If you are not installing this device model, please skip to the Cash Drawer Configuration section.

• If it is not already open, open the SetupPOS program installed with the Epson drivers. This should be available in your Start Menu or at the following location assuming all defaults were used:

C:\Program Files\OPOS\Epson2\SetupPOS.exe for 32-bit machines or

C:\Program Files (x86)\OPOS\Epson2\SetupPOS.exe for 64-bit machines

• From the EPSON OPOS ADK screen, expand the Device tree, right-click on MICR and select Add New Device…

  

• From the Add New Device screen, select TM-H2000 from the Select Device Name and Select detailed model drop-down lists and click Next.

  

• To verify if the install was successful, click CheckHealth Interactive and follow the steps presented.

  

• When done, click Finish.

  

• From The contradictory warning of a setup of registry screen (if displayed), select OK.

  

Cash Drawer Configuration

IMPORTANT:

The following section only applies to registers with a cash drawer. If you are not using a cash drawer at this register, please skip to the CostGuard Configuration section.

• Connect the cash drawer to the receipt printer via the RJ-45 plug on the back of the printer.

• If it is not already open, open the SetupPOS program installed with the Epson drivers. This should be available in your Start Menu or at the following location assuming all defaults were used:

C:\Program Files\OPOS\Epson2\SetupPOS.exe for 32-bit machines or

C:\Program Files (x86)\OPOS\Epson2\SetupPOS.exe for 64-bit machines

1. Right-click on CashDrawer in the left-hand tree and select Add New Device…

   

• From the Select DeviceNameKey page select Standard from the Select Device Name drop-down and StandardU from the Select detailed model drop-down and click Next.

  

• From the Communication Settings page, verify that the USB Port Settings drop-down is set to the same value as the receipt printer in the previous section. The Port is being used by drop-down should be set to that printer if there are multiple options.

  

• Click the CheckHealth Interactive button and complete a test. The cash drawer should open when you click Start. Do not proceed until this check passes.

  • If the cash drawer does not open or you get an error you may need to switch the Open Status Phase of the drawer. Select the Device Specific Settings button.

  • From the Cash Drawer Settings page select the alternate option for the Open Status Phase. Select OK.

  • Re-run the CheckHealth Interactive test.

• Select Finish to complete the configuration of the printer. Click OK to bypass the warning page that pops up.

• Close the Epson OPOS ADK setup utility.

CostGuard Configuration

IMPORTANT:

Before beginning any of the configuration steps below, verify that the register has been rebooted as noted in the Printer Configuration section.

• Log into CostGuard and navigate to Applications > POS Back Office > Locations.

  

• From the Location Configuration window, right-click on the store where the register is located and select Registers.

  

• Right-click on the register in question and select Edit.

  

• From the Edit Register window, select the Devices tab.

  

• Right-click on Receipt Printer from the Device Type column and choose Select.

  

• From the Select Register Device window, select your printer model and click Save.

  

• The model you selected will appear in the Device Name column on the Devices tab in the Edit Register window. Click Save.

  IMPORTANT:

  If you are setting up the TM-H2000 printer and wish to also set up its MICR reader capabilities, then repeat the previous five steps for the MICR Reader Device Type.

  IMPORTANT:

  If you are setting up the cash drawer then repeat the previous five steps for the Cash Drawer Device Type and select StandardU as the device.

• From the Registers window, click Close.

  

• From the Location Configuration window, click Close.

  

• The printer is now ready for use with CostGuard.