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Stand Alone Trouble Ticket Search

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Stand Alone Trouble Ticket Search lets you search for Stand Alone trouble tickets, via Contact information.

To initiate a Stand Alone trouble ticket search:

  1. On the Applications menu, select Customer Management > Stand Alone Trouble Ticket Search. This displays the Stand Alone Trouble Search window.

  2. Enter the Stand Alone Trouble Search criteria.

  3. Click Search when you are finished entering search criteria. This displays the Stand Alone Trouble Ticket Search Results window with Stand Alone trouble tickets that match the specified search criteria.

    Note

    If you do not enter any search criteria, all Stand Alone trouble tickets are returned in the search results.