Rules fields

The ID of the Unbillable Rule that was not validated.

• CDRxxx (CDR Validation)

• RTExxx (Rating)

• BCGxxx (Bill Period Guidance).

• SVCxxx (Service Guidance)

• BILxxx (Billable Scenario)

See also:

Unbillable Codes

Resolving Unbillable Usage

Name of the Unbillable Code, which is a short description of the why validation failed. For example, "Charge less than accepted minimum value."

If none of the Unbillable Code Rule Details are applicable, the Default Action describes the action the system performs on an unbillable usage record.

Note

You can only change an action if the Unbillable Code is not locked.

Only three actions are accepted:

• Ignore Rule - Validation of the rule is ignored and the record is loaded even though it would not pass validation.

• Bypass Record - The system moves the record to the parse database with a notation that it was bypassed. Bypassed records are not displayed within Usage Management.

• Spin Record - Records violating the rule are added to a usage database with the Unbillable Code that it violated. A spun record is displayed in Usage Management and must be worked to resolve the problem.

  Note

  Not all Actions are accepted by all Unbillable Codes. Only the accepted actions are displayed in the drop-down list for each code.

If values specified in Rule Details don't apply, the system uses the default value to determine whether the specified action must be taken. The threshold value depends on the particular rule. For example, if you want to bypass all Mobile Voice records with less than $1.00 of chargeable usage, you would enter 1 in the Threshold field of the "RTE079, Charged units below minimum accepted value" Unbillable Code. If you do not specify a value, the threshold value is set to unlimited.

Certain rules cannot be modified because they indicate unrecoverable errors or violations, such as failing to find account to guide the usage to. You cannot ignore this type of error. Locked rules are identified by a padlock icon.

You can override the Default Action of many rules and allow calls to load, even if they fail one or more unbillable rules. These are identified by a white check mark within a green circle.