You can resubmit a failed TPV request from the Third Party Verification Request Search Results window. In order to resubmit a failed TPV request, you must have TPV > New enabled in your Permission Profile (Application/CostGuard Client/Customer Management/TPV/New).
Right-click the failed TPV request and select Resubmit TPV Request.
Note
The Resubmit TPV Request function is only enabled for TPV requests that contain a Status set to Failed. Otherwise, this function is grayed-out in the submenu and cannot be selected.
See Resubmit TPV Request in the Applications Menu section for the specific instructions for resubmitting a TPV request.
