Releasing a Fulfillment Request Lock

To release a locked Fulfillment Request:

1. From the Tools menu, select System Locks. This opens the System Locks window.  

   (View field definitions)

   User displays the ID of who (or what) has the Fulfillment Request locked.

   Description is the action being performed on the Fulfillment Request that is locked.

   Acquired Date is the date and time the Fulfillment Request was locked.

   Lock Object is the item being locked such as Fulfillment Request or POS Order.

   Object ID is the Order number of the associated locked object.

   (Show picture)

   

   From this window you can:

   View details about the lock

   the lock

   Release

   You can release the lock on a Fulfillment Request without viewing its details first.

   1. Right-click the request to be unlocked.

   2. Select Release. This unlocks the Fulfillment Request and removes it from the System Locks window.

   See Locked Fulfillment Requests.