Redirect OnlineBill Log in to Customer Portal

There is a new configurable setting to redirect the OnlineBill (OLB) login to the Customer Portal. This setting is available to admin users. When enabled, when subscribers use their OnlineBill log-in, they will be seamlessly redirected to the correct Customer Portal log in page from the OnlineBill login page with the profile query string and a brief message letting users know they are being redirected.

NOTE:

If you enable the Redirect to Customer Portal setting from OnlineBill and need to disable it later, you cannot disable via OnlineBill. You need to submit a Service Request for IDI to disable via SaaS Management Console.