Documentation Index

Fetch the complete documentation index at: https://help.idibilling.com/llms.txt

Use this file to discover all available pages before exploring further.

IDI version 26.8 is now available.  Click here for details: IDI Updates.

RealTime Provisioning

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The RealTime Provisioning service allows your company to send order requests to your provisioning company on a real-time basis. To accomplish this, the system needs to know which provisioning companies you are using, the order processor, and the specific settings these companies need to provision your customers.

Provisioning Companies are those companies that supply the service you sell to your customers. The IDI platform needs to know the information that must be passed to your provisioning company to ensure correct and timely provisioning.

The provisioning companies entered here populate the Prov. Company drop-down list for Products, Packages, Pricing Plans, and AdvancePay Products.

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Order Processors

Order Processors are the companies the IDI platform interfaces with to provision services. You can edit the location of the Order Processor dlls directory and the Order Root directory. These Order Processors populate the drop-down list in Settings dialog under the individual Provisioning Company. This window is for information only.

  1. To edit these locations, click on the plus sign (+) to the left of RealTimeProvisioning.

  2. Click on the plus sign (+) to the left of the server that the service has been installed on, such as ServerName_RealTimeProvisioning.

  3. Double-click on the Order Processors folder. The Order Processors dialog box is displayed.

    The Order Processors window contains the following information:

    Order Processor Dlls Directory

    Enter the location of the Dlls directory for the various order processors.

    Orders Root Directory

    Enter the path of the orders root directory.

  4. Click Save.

Provisioning Complanies

  1. To view location information for each Order Processor, double-click on the name of the Order Processor.