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Printing a Trouble Ticket Follow-Up

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To print a trouble ticket's follow-up:

  1. On the Journals tab in the View Trouble Ticket or Edit Trouble Ticket window, right-click on the follow-up and select Edit. This displays the Edit Follow-Up window.

  2. Click the Actions button in the bottom left-hand corner of the window and select Printable View. See Printing a Follow-Up for more information.