Notification Audit Search

The CPNI Notification Audit Search allows a user to search through the various notifications that have been sent out based upon the selected criteria.

To perform a Notification Audit Search:

• Access Applications > CPNI > Notification Audit Search.

  

• Check the criteria on which you want to search:

  Notification Type	Check Account Change, Pin Request, both, or neither. This will search for a change made to: Account Password Authorized Users Authorized User Password Security Questions and Answers Billing Contact name tab Address tab Billing Contact e-mail address
  User Name	Check any, all, or none of the listed users
  Delivery Method	Check Email, Letter, SMS, all, or neither
  Notification Date	Select a date range, or leave blank
  Account Number	To search for notifications made to only one account, enter the account number.

1. Click Clear to uncheck your selections and start over

   OR

   Click Search to look for the requested audit searches.

Notification Audit Search Results

The Notification Audit Search Results displays a row by date and time for every notification that has been sent to a customer that matches the searched criteria.

The only action that can be taken on this window is the standard Sort, Filter and Find function.