To modify an order line item:
From the Orders tab, right-click on the desired order line item and select Edit Order Line Item.
Note
Order line items can also be modified from the Search Results window.
The Edit Order Line Item window is displayed.
The Edit Order Line Item window provides the following information:
Line Item ID
The unique identifier of the line item.
Description
The description of the action the line item has performed and an identifier, such as service number, if applicable.
Line Item Type
The parent order type, such as Add Catalog Item, New Order, Disconnect Catalog Item, etc.
Line Item Status
The current status of the selected line item. See “Order Statuses” for a list of statuses.
FOC Due Date
The Firm Order Commitment due date as received from the carrier.
Line Item State
Further defines the Line Item Status of a task plan.
PCN
The Provisioning Completion Notification as received from the carrier.
BCN
The Billing Completion Notification as received from the carrier.
Entered
The date and time the order line item was entered.
Completed
The date and time the order line item was completed.