You can mark an in-process TPV request as “No Response” from the Third Party Verification Request Search Results window. In order to do this, you must have TPV > New enabled in your Permission Profile (Application/CostGuard Client/Customer Management/TPV/New).
Right-click the in-process TPV request and select Mark as “No Response”.
Note
The Mark as “No Response” function is only enabled for TPV requests that contain a Status set to In Process. Otherwise, this function is grayed-out in the submenu and cannot be selected.
See Mark TPV Request as No Responsein the Applications Menu section for the specific instructions for marking a TPV request as “No Response”.
Knowledge Articles > Desktop Client User Guide > Customer Management > Third Party Verification > Third Party Verification Requests > Applications Menu
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Knowledge Articles > Desktop Client User Guide > Customer Management > Third Party Verification > Third Party Verification Requests > Applications Menu
