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Journal Type

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Journal Type further categorizes journal entries within their Journal Group. The Journal Type is indicated in the Journal Type column on the Journals tab. The following Journal Types are provided by the system and cannot be modified or deleted:

Journal Group

Journal Type Value(s)

Notification

  • BCM Process Complete

  • Bill Processing XML Files

  • CNAM File Exported

  • Unsolicited Response

  • System Notification

Provisioning

  • Provisioning Notification

  • Provisioning Error

Customer Management

  • Complaint

  • New Service

  • NPA-NXX Split

  • Discount Reminder

  • Move Service Error

  • Journal Reassignment

Collections

  • Assignment to CSR

  • Promise To Pay

Reporting

  • Report Available

  • Report Failed

Batch Cash Management

  • Batch Cash Management Process Complete

Note

Additional Journal Types can be defined under Data Management in the Administration Console.