Overview:
Sample project that includes sample code for adding, editing, and deleting tickets, journals, and follow-ups.
This sample C# console project was authored with Visual Studio Enterprise 2015, but should be compatible with any flavor of VS 2015 or higher, Visual Studio Code.
The TicketsExamples projects were originally written against version 1.08 of the Journal Service.
Layout:
Each example method in Journal.cs is independent of all others, and illustrates each topic in the order presented in the Getting Started guide.
After making the required modifications to app.config and Utilities.cs (see below), uncomment the desired method call in Program.cs, compile, and run or debug the method. Web responses will be written to the console.
Calls to each are available to uncomment in Program.cs and illustrates each topic in the order presented in the Getting Started guide.
Odata reference:
https://api.infodirections.com/journal/1x//coredataservice/
Set-up:
To use this project, you will need to first modify the following files:
App.config
– Replace the following with valid values from your API Welcome Kit:
– <SECURITY_TOKEN_ENDPOINT>
– <ADDRESS_VALIDATION_ENDPOINT>
– <CUSTOMER_ENDPOINT>
Utilities.cs
– Update UserName and Password with valid values from your API Welcome Kit:
– USERNAME
– PASSWORD
You may need to update the Service Reference to a newer version’s wsdl as well, to take advantage of newer functionality.
Download Link:
TicketsExamples
Related Documentation:
This sample project is meant to be paired with the article:
Getting Started: Creating and Working with Journals, Tickets, and Follow-Ups