Insert and Message Search

To find invoice inserts and messages for a Bill Period:

• From the Applications menu, select BackOffice Management > Insert and Message Search. This opens the Insert and Message Search dialog.

  

• Select the Bill Cycle.

• Select the Bill Period.

• To find which customers received a particular insert, select it from Insert Number.

  To find which customers received a particular message, enter a portion of the text in Message.

  To find all inserts and messages, leave these fields blank.

• Click Search. This displays the Insert and Message Search Results window.