To view the Services Search window:
From the Applications > Customer Management menu, select Equal Access Service Search. This displays the Equal Access Service Search window.
Enter the search criteria as described below:
Interlata TCSI
Enter the Interlata TCSI code to search.
Intralata TCSI
Enter the Intralata TCSI code to search.
Service Number
Enter the service number to search, if applicable.
Account Number
Enter the customer account number to search.
Single account number, wild card characters permitted
Select this option if you are looking for a specific account number or for account numbers that are similar. For example, B97854688; or B9785468*.
Comma separated list, wild card characters not permitted.
Select this option if you have multiple account numbers you want to find. List the exact account numbers, separated by commas (,).
Provisioning Company
Select the Provisioning companies to search.
Service Effective Date
Enter the From and To dates to search.
Interlata Provisioning Status
Select an Interlata Provisioning Status to search. More than one status can be selected.
Intralata Provisioning Status
Select an Intralata Provisioning Status to search. More than one status can be selected.
Click Search. This displays the Search Results window.
Right-click on a row to View Customer, View Orders, or View the Provisioning Orders window.