IDI version 26.8 is now available.  Click here for details: IDI Updates.

Disconnect Service

Prev Next

This action is installed by the Orders web module. It creates a Disconnect order for a service using either the Service Number ID (UsgSvcID) or Port Request ID. For example, this Action can be paired with the Port Request Modified Trigger to automatically disconnect a Service upon completion of a port out request.

PortRequestID

This is optional; however, either this field or ServiceNumberID must be populated.

ServiceNumberID

This is optional; however, either this field or PortRequestIDID must be populated.

OrderType

This is required.

Disconnect Reason

This is required.

DisconnectDate

This is required if using ServiceNumberID; otherwise this will be derived from the port-out request's create date.