IDI version 26.8 is now available.  Click here for details: IDI Updates.

Deleting Packages

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A package can be deleted if it does not have any sub-products and it is not currently assigned to an account. To delete a package:

       
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    In the product list, select the package you want to delete and right-click.

       
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    Select Delete. A confirmation window is displayed.

           
               
                   

    Note

               
               

    If you try to delete a package with sub-items, the package is not deleted, nor are its sub-items deleted.

           
           

       
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    Click Yes to delete the package.

           

    If the package is assigned to a customer account or a customer's service, a message is displayed informing you that you cannot delete the package.

           

           
                 
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      Click OK.

                     
                         
                             

      Note

                         
                         

      Once a package is assigned to a customer or service, you cannot delete any of the products or sub-packages from that package in product catalog.

                     
                 
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