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Deleting an Inventoried Service Number

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Note

You can only delete service numbers that have NEVER been used.

In order to delete an inventoried service number, Application > CostGuard Client > Inventory Management > Service Number Inventory > Service Numbers > Delete must be enabled in your Permission Profile.

To delete an inventoried service number:

  1. In the Service Number Search Results window, right-click on the service number and select Delete. This displays a confirmation window.

    Note

    You can only delete a service number that has an inventory status of Available or Not Available.

  2. Click Yes to delete the selected service number.

    If the service number has never been used (its inventory status has never been set to anything other than Available, Not Available, or Reserved (see Viewing Service Number Inventory History):

    • All reservations for the service number are deleted.

    • The service number inventory history associated with the service number is deleted.

    • The service number is deleted from inventory.

    • The confirmation window is closed.

    • You are returned to the Service Number Search Results window and the service number is deleted from that window.

      Note

      If the service number has been used, you cannot delete it. An error message is displayed. Click Close to close the error message and return to the Service Number Search Results window. The selected service number is not deleted from inventory.