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Bill Processing Files

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The Bill Processing Files window displays the name of the directory created for a file, the file name that was processed, and gives you the option to view the file in your browser.

  1. On the Applications menu, click BackOffice Management > Bill Processing > File View.

    The format of the file name is made up of the customer’s account number, the GUID (Globally Unique Identifier) for that invoice, and the appropriate extension, Customer Account Number_Invoice GUID.ext.

  2. To view the files associated within a directory, select a row from the Directories side of the window. The corresponding files associated with that directory are displayed in Files side. See Viewing File Output.