Bill Processing

• On the Applications menu, click Applications > Backoffice Management > Bill Processing > Main.

  

  This displays the Bill Processing - Billing Cycle Selection.

The Billing Cycle Selection window contains the following information:

1. Select a billing cycle from the Billing Cycle list.

2. Click Next.

The Invoice Group Selection window is displayed.

The Invoice Group Selection window displays the following information:

• Select an Invoice Group and click Next. This displays the Bill Processing GUI Selection window.

  Other options:

  Change Approve Invoice for OnlineBill

  Concatenate Files

1. Once you have selected an Invoice Group and clicked Next, this displays the Bill Processing GUI Selection window.

   

2. Select the Bill Processing Option, Standard or Search.

3. Click Next.

The Bill Processing Request window displays the status information of a request that was processed in the Main Bill Processing window.

• On the Applications menu, click BackOffice Management > Bill Processing > Requests.

  

  The Bill Processing Requests window displays the following information:

  Request ID	Displays the request ID number.
  Status	Displays the status of the request pending. One of the four statuses may be displayed - errors, processing, waiting, and finished.
  Request Type	Displays the type of request pending.
  User	Displays the user who generated the request.
  Request Time	Displays the date and time the request was made.
  Durations (sec)	Displays the number of seconds since the request was made.
  Total Invoices	Displays the total number of invoices that were processed.

Note

Press the F5 key, or right-click a row and select Refresh, to update the data displayed in the window.

The Bill Processing Files window displays the name of the directory created for a file, the file name that was processed, and gives you the option to view the file in your browser.

1. On the Applications menu, click BackOffice Management > Bill Processing > File View.

   

   The format of the file name is made up of the customer’s account number, the GUID (Globally Unique Identifier) for that invoice, and the appropriate extension, Customer Account Number_Invoice GUID.ext.

2. To view the files associated within a directory, select a row from the Directories side of the window. The corresponding files associated with that directory are displayed in Files side. See Viewing File Output.