Customer type is invalid for specified billing cycle.
Common Cause
The ‘customer type’ on the subscriber’s account is incorrect due to some migration or conversion error.
Common Resolution(s)
Action you can take to resolve the problem:
Edit the account and fix the subscriber’s customer type. A retail subscriber may not be assigned to an outcollect cycle, and a roaming partner may not be assigned to a direct billed cycle.
Details
Each subscriber account has a type (retail, roaming partner, etc.) and must be assigned to an appropriate billing cycle. If accounts have been directly manipulated during implementation, the customer type and/or billing cycle assignment may have been deleted or corrupted.