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BCG022 - There exists no open billing period within the target Bill Cycle

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Override NOT allowed

Name

There exists no open billing period within the target Bill Cycle.

Common Cause

No billing periods in the subscriber’s billing cycle are accepting new usage.

Common Resolution(s)

Actions you can take to resolve the problem:

  • The subscriber may be assigned to the wrong billing cycle. If so, edit the account and change the bill cycle to fix this problem.

  • Confirm that there are no bill periods in the subscriber’s billing cycle that are available for loading usage (Tools/ References/ Billing Cycle Detail Table), and if so, contact IDI BCT to setup a new billing period.

Details

Each usage record is ‘guided’ to a billing period (database) based on that subscriber’s billing cycle and the call start time of the usage record. In this case, there was no appropriate billing period to send this usage record to, because none of the billing periods in the subscriber’s billing cycle were unbilled and open to new usage loading.