Address Discrepancy

When an address discrepancy has been found, the discrepancy must be corrected before you can complete the order. To do this:

1. Click OK to acknowledge and dismiss the message.

2. Click the Credit Response button and then select Address Discrepancy from the menu.

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   This displays a list of addresses entered for the customer in the IDI platform as well as any previous and current addresses returned from the credit bureau.

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3. Click Yes to fix the address discrepancy. This displays a dialog for entering the correct address.

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   Note:

   Clicking No will stop the order.

4. Select whether the address is current or previous from the Address Type drop-down menu.

5. Enter the correct address.

6. Click Save.

   If there are no other problems with the credit check, the credit class is set and you may proceed with the order.