Add a Bank Account

Bank account type (required)

Account type, checking or savings.

Note

Business Checking or Business Savings available if taxing type for account type = business.

ACHLOA On File

Check if the ACHLOA (letter of authorization, required for recurring accounts) is on file.

Note

If checked, the ACHLOA Filing Date field is displayed. This field is required and a date must be entered.

The Is Recurring check box is also enabled. If this checkbox is left uncheck, Is Recurring cannot be selected.

Account Number
(required)

Enter the saving or checking account number.

Account Number (confirm)
(required)

Re-enter the saving or checking account number.

ABA Routing Number
(required)

Enter the nine digit banking routing number.

Note

If the the setting AdminConsole > Business Rules > Local Services > CostGuardService > Customer Management > E-pay > "Allow only known ABA Routing Numbers" is set to True, then the Bank Name field is read-only.

Bank Name
(required)

Enter the name of the bank.

If a match is found, the field is populated with the name of the bank.

Start Date
(required)

Enter the date that the account should no longer be active on this account.

End Date

If applicable, enter an end date when this account should no longer be active.

Is Recurring?

Check this box if this account is recurring.

Note

The check box is only enabled if the ACHLOA On File check box has been enabled.

If checked, the Recurring Start Date and Recurring End Date fields are displayed. Recurring Start Date is required. Recurring End Date is optional.

Recurring Start Date
(required) - displayed only if Is Recurring has been checked.

Enter the recurring start date.

Note

The date cannot be prior to the Start Date for the E-Pay account.

Recurring End Date - displayed only if Is Recurring has been checked.

Enter the recurring end date, if applicable.

Note

The date cannot be prior to Recurrence Start Date.

If the Recurring End Date is past the E-Pay account end date, then the Recurring End Date is set to match the account end date when saved.

Driver License Number

Enter the account holder's driver's license number.

Driver License State

Enter the account holder's driver's license state.

Authorization Type
(required)

Select the authorization type from the drop down list.

Note

If 'Customer is on Phone' is selected, and the Show Bank Account Phone Authorization Scripts setting has been enabled in Admin Console, the Phone Consent dialog box is displayed and the changes cannot be saved until the customer agrees to the scripted statement, read to them over the phone.

Contact information
(required)

Click the plus sign to add a new contact, or click the search icon to locate an existing one. The contact information is displayed.