Invoice messages are displayed at the bottom of the Invoice window. Message entries can contain multiple lines on an invoice if more than one entry was made for that billing period.
If any part of a bill period falls between the Start Date and End Date of the message, the message appears on the invoice(s) of the associated bill period(s).
Note
Invoice inserts selected on the customer account override inserts selected for the Invoice Format in Administration Console.
To view invoice messages:
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Open the Customer window.
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From the menu bar select View > Invoice Messages. This displays the Invoice Message window.