A Tiered Group Discount is applied across accounts in a group. The group is defined by the accounts (or services) that the tiered group discount is assigned to. The discount is calculated using the number of active services within that group and the discount tier that number corresponds to.
This type of discount is often used as a means to give discounts to individual subscribers who are part of a common entity, such as a business or association.
For example, your company has agreed to give a discount (Acme Discount) to all of Acme Limited's employees who sign up for services with your company. The discount amount is based on the number of active services associated with Acme Limited. The Acme Discount is configured so that if up to five services are associated with the Acme Discount, a 5% discount is given to all eligible items in the configuration. If there are more than five services, the discount is 10%.
Notes:
A Tiered Group Discount must be a Volume Discount.
Tiered Group Discounts and Loyalty Discounts are mutually exclusive.
Tiered Group Discounts and Include Children are mutually exclusive.
Only Flat or Single Tier Types can be used, the Rolling Tier Type cannot be used.
An account could receive multiple discounts if the tiered group discount is assigned at both the account level and again at the service level. To avoid this, create a product catalog folder for all tiered group discounts and use the Limit-to function to limit the discounts so they can only be assigned at the account level.
To help with assigning the correct discount to the account, enter a description that uniquely identifies the group, such as Acme Manufacturing Employees Discount or State University Alumni Discount.
The Tiered Group Discount always uses Active Services as the Tier Unit, therefore, other contributing factors are not configured. All active services are counted when determining the amount of the discount.
The Tiered Group Discount is applied to all eligible factors set up during configuration of the discount.
The types of services selected in Eligible Services receive the discount, but do not affect the amount of the discount. All active services are counted when determining the amount of the discount.