To view service address associations by service address:
Select By Service Address from the View Mode drop-down list. This lists all service addresses for the current customer in the Service Addresses section. The Services section lists the service numbers assigned to the selected service address.
The By Service Address view provides the following information:
Service Addresses
Service Address
Service Address assigned to the current customer.
Address Status
Status of this service address.
MSAG Information
Indicates whether or not the service address was validated against the MSAG table:
If the service address was successfully validated against the MSAG table, this field contains the text "MSAG on MM/DD/YYYY", where MM/DD/YYYY is the date the validation was performed.
If the service address was not validated against the MSAG table or it failed the MSAG validation, this field contains the text "Not MSAG Validated".
Services for Service Address <service address>
Service Number
Service Number assigned to the selected Service Address.
Multiple service numbers can be assigned to an address.
Service Type
Service Type of the Service Number.
Billing Status
Billing Status of the Service Number.
From the Service Addresses section of the window, you can perform the following functions:
Edit a service address, by right-clicking on the service address and selecting Edit Address (see Editing a Service Address).
Add an existing service address, by right-clicking anywhere in the Service Addresses section of the window and selecting Find Existing Address (see Finding an Existing Service Address ). When you close this function, the Service Addresses section is updated to include the service addresses you selected.
Note
The selected service addresses are associated with the customer, but are not associated with a service number. Use the Change Associated Services function to assign one or more service numbers to the service address.
Add a new service address, by right-clicking anywhere in the Service Addresses section of the window and selecting Create New Address (see Adding a Service Address).
From the Services section of the window, you can change the service number(s) associated with the selected Service Address by right-clicking anywhere in the Services section of the window and selecting Change Associated Services (see Change Associated Services).