Viewing and Editing a Directory Listing

You can navigate to the page for viewing and managing a directory listing via the search results or by navigating directly on an open account in Customer Care. See Directory Listing (Systemwide) Search or Managing Directory Listings on an Open Account.

Regardless of how you reach the View/Edit page:

• Users with Allow Log On permission can simply view the listing information.

• Users with Manage Directory Listing permission can edit or delete the listing.

  Note

  The breadcrumbs line at the top of the page lets you go to the Directory Listings view for the account whose listing you’re currently on. That view lists all directory listings for the account.

Click Edit to make the fields editable. Note: These properties are common fields used by directory listing publishers. The IDI platform is simply a repository for this information and does not perform any downstream functionality based on values. You may want to consult with your directory listing publisher. Below is a quick summary of values sourced from the Admin Console > Data Management > Directory Listing table as described in Setup.