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Viewing Aging Details

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This view provides a record of past due balances listed by aging bucket. For each balance, the following information is provided:

  • Bucket - Indicates the age (past due time range).

  • Amount - The amount due for this bucket.

  • Days Past Due - How many days the amount is past due.

    The total amount due is indicated at the bottom of the window.

    The date used as a reference point for the information in this window defaults to the current date. You can adjust this date using the As of drop-down menu. After you select the new date, click Refresh.

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    Check the Breakout by Invoice Category checkbox to view the Invoice Category column.

Invoice Category:

One of two criteria considered when allocating payments. All revenue-generating items including Product Catalog items and usage types are assigned an Invoice Category. The order by which Invoice Categories are paid for a customer is determined by category sequence numbers set up in the customer's Accounts Receivable Group. Both Invoice Categories and Accounts Receivable Groups are set up in the Admin Console Data Management application. An Accounts Receivable group is assigned to a customer when the customer account is created.