Once an adjustment has been posted, you can see where the adjustment was applied (to which invoices and invoice categories). To do this:
Open the customer account in the IDI Desktop Client window.
Click the Balances tab.
Right-click in the Posted Transactions list (upper pane) and select .
View Settlement
This window provides a record of how the selected transaction was allocated. The title bar indicates the transaction type. For any payment or adjustment the total amount may be allocated across several different invoices and/or invoice categories. Each segment of the total transaction is indicated in a separate row. For each row, the following information is provided:
Category - This column is not applicable for payments, adjustments, or deposits.
Amount - Amount of this segment of the total transaction
Settled By - Invoice number where this segment was applied
Settled By Category - Invoice category to which this segment was applied. This column is not applicable for deposits.
Posted - Date on which this segment was posted.
The total amount (the sum of all segments) is indicated in the Total field at the bottom of the window.